top of page

SHIPPING AND RETURNS

Shipping to all of Mexico

  • At Capilarte, we ship domestically via FedEx, DHL, or Estafeta, depending on availability.

  • Shipping cost: calculated at checkout.

  • Free shipping on orders over $999 MXN.

  • Estimated time: 2 to 5 business days.

  • We will send you email notifications with the follow-up.

Returns and Claims

For health reasons, we do not accept returns of opened or used products.

If your order arrived with any problems (damaged, incomplete, or incorrect product), please write to us within 48 hours of delivery so we can help resolve it.

Customer Service:
WhatsApp: 56-4626-7748
Email: ventas@capilarte.mx

bottom of page